Merchant Success with Nochex

Web Creation UK

Leon Millard set up WebCreation UK, a bespoke website design and development company in 2003 after working with a local Wiltshire design company for 5 years. Since then, the company has grown beyond a sole tradership to a limited company with a turnover rapidly heading towards seven figures. They employ around 40 designers and developers as well as various project managers to help service some 1000 current clients, including projects in development.

Leon says the secrets of their success are simple: "We've kept prices down by being an online company. We keep things jargon-free, speak in Plain English and we listen to clients. We feedback to them at each stage to ensure that we develop the right solution and deliver a great service at sensible prices: real value for money."

His customers agree, with a host of testimonials to their client service. For example: "...their unstinting patience and time for you is amazing to behold. .that is what you need when building a fabulous website after months of careful planning. ...if there was a model example of how an ethical web design company ought to be run, WebCreation comes first in every analysis" Eric Moffat, St Anne's College, University of Oxford

WebCreation UK use in-house software development to tackle their clients' needs, creating bespoke solutions that both look fantastic and function smoothly. Their offering includes custom design, a domain name, secure & reliable hosting, content-managed pages, free quality images, maintenance and support, plus free search engine optimisation.

Keen pricing plays a major part in the company's success: prices range from £499 upwards for bespoke websites. E-commerce solutions, including automatic invoicing and automated email systems start at £995.

They have also underpinned their offering with carefully targeted SEO and advertising. WebCreation UK has a top Google ad slot for 'web design' in the UK. They also rate high in countries like Thailand, Barbados, the US and France, thanks to a thriving niche in bespoke online holiday let property booking systems. In addition to Google, WebCreation UK advertise in Creative Review, Excite and Yellow Pages.

That attention to detail, keen pricing and brilliant customer service is something Leon also looks for in online payment service providers and he now recommends Nochex as his preferred supplier for service, price and ease of use.

Leon says, "Nochex's charges are better than average, but they are very good all round. Nochex offer a technically sound solution, with SSL technology which is an important security feature. Credit card fraud is therefore very unlikely and that gives us, and our customers, peace of mind.

"We found the big company approach of many of the other payment service providers off- putting: it felt more like dealing with a call centre, whereas Nochex has always been responsive and helpful. Nochex isn't a bank: they are dedicated online payment providers and they're based in the UK. They feel good to work with and, like us, they're still rapidly growing.

"Their systems are simple, nice and easy to use. They are also very quick to pay, which is good for that all-important cashflow .

"Now that we have been appointed Nochex Partners, that is good for us. It is an endorsement that gives us an established status. And the online system for re-selling Nochex packages is again nice and easy to use. We look forward to a strong future together."

Visit Webcreation UK at www.webcreationuk.com