Telephone Payments Processing

Accept payments by phone with a Nochex telephone merchant account

Nochex telephone payments processing adds a personal element to your payment service by allowing you to receive credit card and debit card payments over the phone.

You can set up a solely phone based merchant account or open an account that has both online and telephone payments allowing you to cater your solution to your individual business needs.

Accepting payments by phone could not be easier with our telephone payments processing solution. Process a transaction from anywhere in the world. Simply enter the card details of the customer into a Nochex payment page to process their transaction quickly and securely.

What can telephone payments do for me?

Through the Nochex telephone payments solution you can accept the following cards:

  • Visa
  • Visa Electron
  • MasterCard
  • Maestro

To use telephone payments processing all you need to do is manually type the customer's card details into a 'Virtual Terminal' styled payment page on your PC, tablet or mobile. You can do this from anywhere in the world meaning whether you are visiting your elderly grandmother in Clacton-On-Sea or sunbathing on a beach in the Bahamas, you are never too far away to take a payment.

You can also use the Nochex telephone payments solution to accept payments via mail order. Please refer to the MOTO payments page for more information.

How do I find out more?

For more information on our account services please apply via the sign up page and we will get back to you within one working day.

If you are already an account holder please speak to your account manager about adding telephone payments to your account.

What are the advantages of taking card payments over the phone?

  • Widens the variety of options by which shoppers can pay
    • Increases trust in site
    • Reduces lost sales through those who are unwilling to pay with their card online
    • Can also be used to process payments via mail order
  • Telephone payments are useful to shoppers who:
    • Are uncomfortable about paying via an internet payment page- speaking to someone on the phone provides reassurance to uneasy customers
    • Like to speak to someone directly before making a payment
    • Do not use the internet
  • Accept payments without having to deal with ecommerce
    • Less hassle
    • No need for a shopping cart
    • Don't have to worry about technical issues with website
    • Can use bespoke pricing

Is it safe to accept payments by phone?

Protecting sensitive cardholder information is of paramount importance to Nochex and telephone payments is no exception to our focus on high security

  • All of our stringent security measures come at no extra cost to you
  • Fraud protection comes as standard
  • Nochex is compliant with the highest level of PCI compliance which is a rigorous set of rules for all companies who handle sensitive card holder information. This means you can sleep peacefully knowing your customer's details are secure when they pay via Nochex
  • Additional security features such as AVS (Address Verification System) and CV2 (Card Verification) ensure maximum possible security when paying through Nochex

Who can open an account?

Our telephone payment solutions is available to businesses based anywhere in Europe. Below is a complete list of the countries that you can operate a telephone merchant account in.

  • Austria
  • Belgium
  • Bulgaria
  • Channel Islands (Guernsey, Jersey etc)
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom