COMPLETE FURNISHINGS – A SUCCESSFUL REPUTATION FOR QUALITY AND PRICE
Complete Furnishings is the trading name of Amblemead Ltd, a successful online furniture retailer, whose showroom nestles on the outskirts of the West Midlands near Nuneaton. The family run operation has been successful for many years, managing a range of furniture retail businesses.
Director Carl Duggan talks about the business he started with his wife Sue. “We have been offering value-for-money, stylish, contemporary home furnishings including bedroom furniture, dining furniture and occasional furniture along with mattresses, adjustable beds, guest beds and sofa beds on the internet since 2009, from our base in Warwickshire and we have thousands of satisfied customers throughout the UK.”
“We never like to be beaten on price and our aim is to offer our customers the best price and the best service possible. We tell them that if they see an item they want at a lower price somewhere else, let us know, and while may not always be able to match it, or beat it, we will give it our best shot. Our customers really appreciate this. That is our price match promise to our customers.”
Carl anticipates that 2017 will be a year of change for his business, with more focus on a smaller number of ecommerce websites, more product from well-known brands, but with the same close attention to costs and passing on value for money to his customers.
“Over the years we have developed a successful reputation for quality and price, and that has been our basis for building great relationships with some of the best known brands in the business. The fact that people from well-known brands like Hypnos, Sealy and Julian Bowen want to work with us shows just how far our business has come.”
“WE SWITCHED FROM PAYPAL TO NOCHEX”
Complete Furnishings has had an account with Nochex since 2011, and Carl Duggan has been very pleased with the way that things have worked out with his company ever since then.
“We used to use PayPal, but we had some bad experiences with them and decided to look elsewhere. We liked Nochex from the start off. They understood our business and were willing to work flexibly with us to make our partnership work. Over time I think that relationship has only got better and better.”
“We are extremely happy with the products and services that Nochex provide us with and we are comfortable using Nochex as our only online payment processor. This year I plan to start using the Nochex MyInvoice service as a way of sending and managing invoices to my customers. Anything that helps us to get paid quickly and on time is helpful in this line of business.”
Nochex is certainly looking forward to working closely with Carl, Sue and the rest of the Complete Furnishings team.