Nochex has been providing online payments services to small and medium sized enterprises for many years, and many years ago we took the decision to actively support entrepreneurs in a way that PayPal and other online payment services do not. We don’t automatically take the part of buyers, we give you the time to resolve any issues or disputes; and we won’t automatically freeze your funds, or even close your account, just because a computer says that is the thing to do. We talk to you, and we listen.
Nochex works with lots people who happen to be business people. We understand the challenges you face, and we have quite a bit of experience at overcoming them. Our account managers are highly experienced and they are there when you need them to resolve issues and to get your payments processed and in to your account.
When it comes to our merchants, we don’t believe that one size fits all. When you open an account we talk to you about how you want your account to operate.
By getting to know you, your business and how you think we make sure that you can avoid the issues that regular merchants, like you, face with PayPal and other payment service providers. We give you direct email addresses and phone numbers so that you can speak to someone that knows you and can help you if and when you need it.