Contact Us

Please get in touch with Nochex by contacting the right department as listed below. We are always happy to help.

Sales Enquires

If you are interested in applying for a Nochex account or require further information, please select one of the accounts below and fill in and send the corresponding application form.

Shopper Support

If you have a query regarding a Nochex payment you have made or if you have a concern with an order, please read our shopper support page for more information.

If you want to send us a support ticket and we aim to be in touch within 48 hours (Monday – Friday).

Alternatively a support helpline number is published on your credit or debit card statement (next to your payment to Nochex Ltd) should you prefer to call us.

Customer / Technical Support

For in-depth information and documentation relating to Nochex and the products we offer, you can go direct to our knowledgebase to find the answers you need.

If you wish to contact us, please submit a support ticket and we will get back to you within 48 hours (Monday to Friday).

Our primary focus is to provide a cost-effective online payment service for UK customers that is better than the US-based services.  To keep the cost of our service low, we do follow most other cost-effective payment service providers, by sticking to an email trail for resolving issues.  A written record protects both sides’ interests.

NB: Merchant Account holders are reminded that they can contact their dedicated Account Manager directly by telephone.

Alternatively please write to us at:

Nochex Ltd
Customer Services
103 Clarendon Road
Leeds
LS2 9DF

Registered in England as Nochex Ltd. Registered Company number 3940921. Registered office 103 Clarendon Road, Leeds, LS2 9DF.

Marketing & Press

We have a dedicated Press page, please visit our Press Office page for all marketing and press enquiries.

Shopping Cart Support - Developer Forum

If you have a problem relating to your shopping cart directly or with trying to enable Nochex as a payment option on your cart please visit our Developer forum. Here you will find integration advice for many of the carts who support Nochex as a Payment option and if the answer you are looking for is not there you can post your query and a member of Nochex support or your relevant Shopping Cart support will respond.

Contact Us

Copyright © Nochex - All rights reserved.

Nochex Ltd is certified as a Small Electronic Money Issuer by the Financial Services Authority and regulated as a Money Service Business by HM Revenue and Customs No. 12126734. Registered in England as Nochex Ltd. Registered Company number 3940921. Registered office 103 Clarendon Road, Leeds, LS2 9DF.