Nochex Privacy Policy

Data Protection

Any information you provide us with will only be disclosed in accordance with the Data Protection Act of 1998.

Required Information

To open an account you must tell us certain personal information such as your name, email address, date of birth and postal address. Depending on the type of account you may also be asked to supply more data such as the nature of your business, web address and postal address.  Having a bad credit history need not be a barrier to obtaining a merchant account. For security, you must also submit a password and answer security questions.

For some transactions you need to provide financial data such as your debit card details. We only collect data required by regulation and law for us to process your transactions securely and protect you from fraud.

Use of Personal Information

We use your personal information to service your account and to improve our service to you. As part of our normal operation, we do share some financial data with banks, card processing and verification services.

Unless required by law, these organisations may not use your information for secondary purposes. Though we make every effort to preserve your privacy we may need to disclose information when required by law when we believe that such action is necessary to comply with current judicial proceedings, a court order or legal process serviced on our web site. Otherwise, under no circumstances will data you provide to us be transmitted in any way to a third party without your consent.


We may collect aggregated statistical information for purposes of improving our service and your experience. This data does not contain personally identifying information, such as your name or email address.

We use cookies. A cookie is a small text file that can be stored on your computer's hard drive. It may be stored and updated at various times as you access the website. Each time you visit the website, the server may deliver certain customised information to your computer based on the data stored in your cookie.

This allows us to tailor the service to your preferences. You are not obliged to accept a cookie and you may modify your browser so it will not accept cookies. If you do not want to accept cookies please use the help tools provided with your internet browser to find out how to achieve this.

We never use cookies to retrieve information from your computer that was not originally contained in the cookie. We use cookies and IP addresses for system administration and to monitor aggregate non-personalised information (such as anonymous statistics related to the take up or use of services, or to patterns of browsing).

Certain non-personal information about users is recorded by the standard operation of our internet servers. Examples of this include the type of browsers being used, its operating system and the domain names (not e-mail addresses) of users.

Because we use privacy neutral cookies we do not seek to obtain consent from users for any cookies used on our website.


Our site contains links to other websites. We are not responsible for the privacy practices or content of these sites. We recommend to users to beware when they leave our site to read the privacy statements of each and every site that collects personally identifiable data. This privacy statement applies solely to data collected by this web site.

Changing information

You can update your account information in the personal details section of this web site. However, we cannot delete user information because of legal, regulatory and technical back up requirements.