The UK's No 1 Stripe Alternative
We get many customers inquiring with regards to a Stripe alternative. To put it simply, Nochex is more cost effective, gives better customer support, and helps your business grow. Stripe has grown rapidly over the past 5 years, but with this growth has come automation, and forgetting about their merchants. Nochex is dedicated to supporting small – medium sized businesses. We have dedicated UK support that are always ready to help you with any questions!
Stripe is often known to be a ‘one size fits all’ payment service provider – what works for big businesses, might not work for your small bespoke company. Nochex is the best Stripe alternative – we work with you to help your business grow!
The standout difference between Stripe and Nochex, is customer service. Nochex, as a Stripe alternative has UK based customer support and technical teams. That means if you need help with integration, you can pick up the phone and we’ll guide your through it. Or if you’ve received a chargeback and want some advice, our team of Leeds based payment experts are ready to help you.
“Fraudulent transactions cost my business hundreds – when I tried to call Stripe, there was no support, no account management, and no attempt to resolve my issues. That’s why I switched to Nochex.”
We’ve heard the horror stories before – some worse than others, some avoidable, some not. That’s why we make sure you can reach out to us when you need it most.
If you’re looking for a Stripe alternative that put’s customer service first, choose Nochex.
Unlike Stripe, Nochex has a flexible approach to releasing funds. We tailor our solutions to allow you to have access to funds, whilst also safeguarding your account.
We’ve heard many times that customers of Stripe have had their accounts closed, and funds held for 90 days!
At Nochex, we like to be clear with the way we manage our merchants – your dedicated account manager is always one phone call away from answering any of your questions.
We believe that if we understand your business from the outset we can make the management of your account very simple and supportive.
Internet fraud is so commonplace these days that we always take a pragmatic approach sympathetic approach to ecommerce merchants that might be the subject of a fraud.
They will then close accounts without any reference to the merchant, and then provide limited means for the merchant to find out what happened and why they are being punished.
We don’t prejudge and we work with our merchants to resolve any challenges they are facing.
Nochex has several fraud prevention techniques including 3DS and internal monitoring tools.
All your payments are protected using the 3D Secure for safer payments scheme. Because this is operated by the credit card companies you know it is there to protect you. Above all it is designed to make online transactions safer using Verified by Visa and MasterCard SecureCode. Remember, Stripe does not offer 3D Secure Protection as standard.
“I just did not feel Stripe were on my side”.
We provide our merchants with the best advice to challenge chargebacks and offer the support of our dedicated chargeback team.
When you need our help, you can speak to the same person who will already understand your business.
If you take telephone payments in a normal every day situation this may result in Stripe closing your account for any payments of any kind without any reference to you.
If you want to take payments over the phone, just let us know and we can arrange this for you.
Nochex supports all the services provided by Stripe – from telephone and e-commerce payments to recurring subscriptions, and for marketplaces Nochex provides an even better solution. And, Nochex provides services that Stripe has not even got around to like membership management for clubs and other organisations.
Nochex will typically charge merchants a little bit more for our service than Stripe does . This is because our service presents a more rigorous approach to fraud prevention; and, we provide merchants with an accessible human connection via phone and email. Most of all we think our service offers better value for money and welcome you to judge for yourself!
Apply for an account here, or if you would like to discuss something first,
call us on 0843 289 0109 (Monday-Friday, 9:00am – 5.00pm)